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WordPress Care Plans

Expert Care for less than 10 AED per day

Your website needs continuous attention and support so you can focus on your business and do what you do best. We offer first-in-class, hands-on support with a full support desk to take care of all your website needs. Our WordPress Maintenance Plans we're designed to ensure your online business presence is managed, always optimized, always secure and always maintained.

Expert WordPress Support

Support | Plain & Simple

We'll resolve your WordPress issues in a few quick steps

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Step 1
Contact

Call for help! Reach out to us for any issue that you may experience, big or small. We're here to save your day. Click on "Need Support Now?" or "Get Support Now".

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Step 2
Identify & Analyze

Once you've submitted all the relevant information to your issue, you can rest assured. We'll thoroughly analyse it and identify the problem. Keeping you informed all along the way.

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Step 3
Correct

We fix your issue, period! We're so confident in our services that if you're not completely satisfied, we'll give you your money back. Healthy websites equals happy customers!

On-Demand WordPress Support

Your one-stop shop for Expert WordPress Support

Sometimes things go wrong, we get that. We’re here to help you to fix any issues you may encounter. Or, sometimes you just need some work done on your site, but you’re not sure where to start. Dial our number!

Qodebloc’s Expert WordPress Support is the perfect companion to your online business. We offer the best services across the board at the most affordable prices.

Get in touch and put us to the test. If you’re not completely satisfied, we’ll give your money back, guaranteed!

Website Updates Service

Website Changes & Updates

Your personal WordPress Assistant from 145 AED

This service is perfect for when you need to make some small changes to an existing website but don’t have the capability or the know-how to do it yourself.

Here you simply provide us with all the details and the updates you require, and we’ll update the site for you. Ensuring nothing breaks in the process.

We’ll give you a quote based on the quantity/volume of the work required.

Website changes and updates could include any of the following, but not limited to:

  • Updates of WordPress Core, Theme/s and Plugin/s
  • Updating of text
  • Uploading of images
  • Database optimisation
  • Spam clean-up
  • Layout changes
  • Adding additional features
  • 3rd Party Integrations
  • Creating new Pages/Posts
  • Building of Page/Post templates
  • General website housekeeping

* Available on Plus Plan and higher

Website Repairs

Fix broken websites from 215 AED

So, something has gone terribly wrong with your website… and you have no idea what it is or where to begin to fix it. It could be that it is not loading or it is giving an inexplicable error. It may be with the host, database, or a compatibility issue after updating your website.

Don’t worry, we can fix it.

We’ll give you a quote based on the quantity/volume of the work required.

Website repairs could include any of the following, but not limited to:

  • Website rollback (if a backup exists)
  • Database, Server or Content error fixing
  • Fix broken links
  • Identify and correct Plugin conflicts
  • Any other complex technical issue

* Available on all Plans

Website Repairs Service
Website Migration Service

Website Migration

Transfer your website from 290 AED

This service is specifically intended to help you migrate your website from one place to another. It could be from one domain to another, from one server to another, or simply getting your site from a local staging environment into the World Wide Web.

We’ll give you a quote based on the quantity/volume of the work required and the complexity of the website that needs to be migrated.

Website migration could include any of the following, but not limited to:

  • Creating a backup of your site (Content and Databases)
  • Preparing the site for migration (Database, Permalinks, Content)
  • Migration to the new location
  • Fixing any errors that may have occurred during the migration
  • Updating your DNS records with the registrar

* Available on Plus Plan and higher

Performance Audit

Quality Performance advice from 475 AED

Would you like your website to load faster? A fast website not only improves your user experience but can also improve your rankings in Google. Step 1 in the process is to analyze your website to check for anomalies that could be causing poor performance.

Our Website Performance Audits includes a comprehensive report of what could be causing poor performance and how it could be impacting your business. It could include any of the following, but not limited to:

  • Check Software and Plugins
  • Check Theme
  • Check Site Speed
  • Check Content integrity
  • Check broken links
  • Check Hosting
  • Check website functionality
  • Check Caching
  • Check CDN
  • Check Image optimization
  • Check Database and Disk Space
  • Check Web Fonts
  • Check for CSS and JS optimization
Website Performance
Website Performance Service

Performance Tune-Up

A faster website from 365 AED

Step 2 in the process of a faster website and browsing experience is to take all the findings from the Performance Audit and implement them. Our task is to make sure your site loads as fast as possible, and if we can’t improve the performance we’ll give you your money back, guaranteed.

Our Website Performance Audits includes a comprehensive report of what could be causing poor performance and how it could be impacting your business. It could include any of the following, but not limited to:

  • Update Software and Plugins
  • Update Theme
  • Check Site Speed
  • Fix Content integrity
  • Fix broken links
  • Improve/Suggest improved Hosting
  • Optimize website functionality
  • ImplementsCaching
  • Configure CDN
  • Implement Image optimization
  • Correct Database issues and and suggest Disk Space and resources (if limited)
  • Optimize Font usage
  • Optimize CSS and JS

* Available on Premium Plan and higher

Security Audit

A more secure website from 585 AED

Hackers don’t care if your site is big or small. In most cases nowadays automated scripts are deployed on the web to scout for any vulnerable sites. The outcome could be disastrous. Running a WordPress Security Audit of your website helps you prepare for and prevent successful attacks on your site. You can’t protect your site from every possible issue, but you can make sure you’re prepared for the most common threats by running an Audit and correcting anything that could be putting your site at risk.

Our WordPress Security Audit includes a comprehensive report of what could be putting your website and business at risk, and we help you to correct it. It could include all of the following, but not limited to:

  • Conducting a thorough Security scan to check for any hidden malware
  • Update Software and Plugins
  • Checking Theme, Plugin redundancy
  • Checking of Accounts and Passwords
  • Checking File permissions
  • Checking Database access
  • Checking Hosting
  • Checking and ensuring secure log in
  • Two-factor authentication
  • Checking website Analytics
  • Checking WordPress Backups and setting up a solution
  • Monitoring activity logs
Security Audit
Malware Removal Service

Malware Removal

Hacked site Repair from 475 AED

Let’s face it, at some point a bug will find its way into your website and potentially destroy all your hard work. These malicious pieces of code or files could be hidden very delicately, and you’ll need to know what to look for to ensure any malicious code is completely irradicated.

Our WordPress Malware removal service includes a comprehensive cleanup and clean out of your website’s file to remove any traces of malware. It could include all of the following, but not limited to:

  • Check WordPress Core file integrity
  • Check recently modified files
  • Check diagnostic pages
  • Clean hacked WordPress files
  • Clean hacked Database Tables
  • Secure WordPress Accounts and Passwords
  • Remove hidden backdoors
  • Remove Malware warnings
  • Update and Reset configuration settings
  • Harden WordPress
  • Set up site Backups
  • Configure a WAF (Web Application Firewall)

* Available on Plus Plan and higher

Customer Testimonials

What our Customers are saying is important to us.

Our customers are at the heart of our business, and first-class support is in our DNA. We love to talk to our customers, we love to solve their problems, and even more, we love it when our customers have good things to say about our Services. Be part of a happy community and share in the joys of great service.

I moved my website over to Qodebloc and could not be happier. Incredible service, fast response time, intuitive design capabilities and unrivaled professionalism. Clearly passionate about their services and highly skilled in all technical and design elements. Highly recommended! Thank you for your continued support from the Turbo Falcon team!

TurboFalcon Transport

Rene Beckx
CEO

We highly recommend Qodebloc!

They did a fantastic job with the revamp of our website creating a new more modern look and feel while still expressing who we are at Sands. It is a pleasure working with them, they are professional, work with you to deliver what you are looking for, and are affordable. Qodebloc continues to maintain our site which gives us peace of mind knowing that regular software updates, backups, security checks are being taken care of keeping our site running smoothly

Sands Fitness

Cyrus Masani
General Manager

Qodebloc did an amazing job building and maintaining my business website.

I have tried to build my own various sites in the past using website design programs but it takes up way too much of my time and also never looks as professional as I’d like it to. Pieter helped me to design the site by offering a range of different options. He listened to my vision on how I wanted it to look and then gave some other great ideas. Having Qodebloc to help manage and maintain the website has also been a game-changer as it is one less task for me to worry about meaning I can focus on other key areas and business opportunities.

Qodebloc has been helpful and professional throughout and I would highly recommend them!

Movement Wins

Joff Bunt
Owner

WordPress Maintenance Plans

We don't sell Services. We offer Peace of Mind.

Your website(s) need continuous attention and support so you can focus on your business and do what you do best. Let us take care of the rest. Choose from one of our WordPress Maintenance Plans to ensure your website is taken care of around the clock!

Our WordPress Care Plans offer you peace of mind that every month we will be on hand, rain or shine, to update your website, monitor its uptime and security, tweak its performance issues, and respond to requests from you and your team to edit, improve or fix unforeseen and timely issues.

Annual
Monthly
Care Basic
Ideal for a small website/blog
$99$79Per Month paid Annually

Save $240 on the Annual Plan


Fully managed all day, every day. 

All of the Core features at a great price. Proactive, ongoing Maintenance, Monitoring, Updates, Security, Backups, and more.

  • 24/7 Uptime Monitoring

  • Daily Backups

  • Daily Core & Plugin Updates

  • Website Recovery

  • Premium Security

  • Spam Protection

  • Malware Scanning

  • Premium Plugins

  • Search Console Setup

  • Google Analytics Tracking

  • 1 x Emergency Fix per month

  • Pay-as-you-Go Support time

  • Monthly Reporting

  • Email Support

+ Show all options

Popular

Care Plus
Perfect for a business website
$259$219Per Month paid Annually

Save $480 on the Annual Plan


Fully managed all day, every day. 

Our most popular plan, tailored for serious WordPress website owners and businesses alike. 100% total peace of mind, guaranteed.

  • 24/7 Uptime Monitoring

  • Daily Backups

  • Daily Core & Plugin Updates

  • Website Recovery

  • Premium Security

  • Spam Protection

  • Malware Scanning

  • Premium Plugins

  • Search Console Setup

  • Google Analytics Tracking

  • Unlimited Emergency Fixes

  • 60mins/month Support time

  • Monthly Reporting

  • Email Support

  • Basic SEO

  • WordPress Theme Updates

  • Malware Removal

+ Show all options
Care Premium
Best for high traffic websites
$399$339Per Month paid Annually

Save $720 on the Annual Plan


Fully managed all day, every day. 

Comprehensive Support for high-traffic websites that require regular updates & optimum performance and search optimization.

  • 24/7 Uptime Monitoring

  • Daily Backups

  • Daily Core & Plugin Updates

  • Website Recovery

  • Premium Security

  • Spam Protection

  • Malware Scanning

  • Premium Plugins

  • Search Console Setup

  • Google Analytics Tracking

  • Unlimited Emergency Fixes

  • 90mins/month Support time

  • Monthly Reporting +

  • Priority Support

  • SEO Optimization

  • WordPress Theme Updates

  • Malware Removal

  • Hacked Site Repair

  • Performance tuning

  • eCommerce, LMS and Membership site Support

  • High-traffic sites with many plugins and Integrations

+ Show all options
Care Enterprise
Required for complex Corporate websites
CustomPer Month paid Annually

Contact us for a Discovery Call


Fully managed all day, every day. 

For the large or enterprise business that needs multiple websites managed, or a massive website that needs a custom solution.

  • 24/7 Uptime Monitoring

  • Daily Backups

  • Daily Core & Plugin Updates

  • Website Recovery

  • Premium Security

  • Spam Protection

  • Malware Scanning

  • Premium Plugins

  • Search Console Setup

  • Google Analytics Tracking

  • Unlimited Emergency Fixes

  • 120mins/month Support time

  • Monthly Reporting +

  • 24/7 Premium Support

  • SEO Optimization

  • WordPress Theme Updates

  • Malware Removal

  • Hacked Site Repair

  • Performance tuning

  • eCommerce, LMS and Membership site Support

  • High-traffic sites with many plugins and Integrations

  • Complex custom solutions with multiple 3rd party Integrations

  • Manage multiple Websites

  • Multi-site Support

  • Bulk Pricing Discount

+ Show all options

Premium Security

On average, there is an attack on the web every 39 seconds. Secure your website by keeping unwanted traffic, login- and hacking attempts away.

First-class Support

It is important to know that we have your back. Our support experts are here to help you with queries on your site.

Performance Monitoring

Speed matters! Customers won't wait more than 3 seconds for a website to load before abandoning your site. Just a half a second can make a difference in your conversions.

Analytics Integration

Integration with Google Analytics and Search Console. Knowing your audience and what they want is an important success factor for any website.

Uptime Monitoring

When your site is down your customers can't reach you. We monitor if the site goes down with an interval as low as 1 minute between checks. Downtime = No business.

Theme & Plugin updates

Outdated software causes security issues. All plugins and themes are updated and checked every week.

Spam Protection

Your site is protected against unwanted spam. Spam is everywhere, it shouldn't be on your website. Real-time Spam protection and malware removal.

SEO

Improving your WordPress SEO is crucial for getting more traffic to your website. We employ only the best strategies to ensure you rank higher in search engines.

Premium Plugins

We rely on only the best Premium technology to keep your site safe from attacks and performing at its best to ensure the best customer experience.

Reporting

Monthly Reports on all the activities executed on you WordPress site - what happened and what was fixed.

Daily Backups

Daily backups plain and simple. They make life a bit easier if a site should need to be rolled back to a previous state. Should something occur your site can be restored easily.

E-Commerce Support

Have an online store? We'll help you maintain it and ensure only the best customer experience - driving conversions and revenue for your business.

FAQs

Most frequently Questions & Answers

You most certainly can! Our Care Plans were carefully designed to include the services from our on-demand Support. Giving your better value for money longer term, and peace of mind that come rain or shine, your site will always be online, and in great hands.

Yes, you can. We don’t bind you to a contract. We do however ask that you give us 30-days written notice. If you’re on an Annual Plan, we’ll refund your pro-rated fees, no questions asked.

Our support hours are 9 AM – 7 PM Gulf Standard Time, Sunday through Friday. Any support tickets submitted during off-hours are immediately attended to during our regular support hours.

Our Premium and Enterprise Plan Customers are entitled to 24/7 Support.

It really depends on the type of plan you’re on. But, your support time can generally be used for general troubleshooting, support and content updates. Should you run out of your time during your current period, we offer all our valued customers a reduced ad-hoc rate for additional hours, or an opportunity to upgrade to a better plan.

After you have purchased your Care Plan, we will send you a Customer Onboarding Form so we can collect some details about you and your site. All your credentials are stored in an encrypted Vault, and we will never share your sensitive information.

We don’t offer Web Hosting ourselves, but we have partnered with reputable names in the business to offer you the best hosting solutions at the best price. Check out our Hosting Page.

Absolutely! We’ll have to do an evaluation to establish whether the plan you have selected is suitable for your type of website.

We sure can! Websites with eCommerce and advanced functionality and like this require our Care Premium Plan or higher. They take more resources for us to manage, test and keep running smoothly. We want to have you on the right plan so we are able to dedicate what’s needed to keep your website secure, fast, and open for business.

Our website Care Plans are preventative care, so we do our best to prevent anything from happening. However, in the event that your website has a major issue, we will be there by its side communicating with the web hosting company on your behalf. We do not make guarantees that your website will not be hacked, but we will do everything within our power to prevent it, as well as assist in the restoration and cleanup of the website with one of our backups. Our Care Premium plan includes Hacked site repair.

For Plus, Premium and Enterprise Plan customers we offer unlimited emergency fixes for the life of your plan. This means, any fix to your current WordPress website is covered no matter how big or small.

General website level SEO optimisation is included for Plus, Premium and Enterprise customers (this does not include in-depth on or off page SEO work). We run an SEO audit on your website after sign up, which scores your WordPress website. We then work on improving and fixing issues to give you a higher score making sure your website is in great overall SEO shape.

Copyright 2021 © | All Rights Reserved | License Number: 885575 | Managed by Qodebloc Creative Technology | Hosted by SiteGround

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